Privacy Policy

Privacy Policy

Last updated: July 2026

JDCare USA ("we," "us," or "our") operates JDCareUSA.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our site, you agree to the practices described below.

Information We Collect

We collect the following types of personal information:

  • Contact and order information: Name, email address, shipping address, billing address, phone number, and order details when you make a purchase.
  • Payment information: Credit card numbers and payment details are processed securely by our payment processors (Shopify Payments, Stripe, PayPal, and Shop Pay). We do not store full credit card numbers on our servers.
  • Account information: If you create an account, we store your name, email, and order history.
  • Communications: Messages you send us via contact forms, email, or customer support chats.
  • Usage data: IP address, browser type, pages visited, and referral URLs, collected through cookies and similar technologies.

How We Use Your Information

  • Processing and fulfilling orders, including shipping and returns.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping notifications, and policy updates.
  • Sending marketing emails if you have opted in (you may unsubscribe at any time).
  • Improving our website, products, and services through analytics.
  • Preventing fraud and complying with legal obligations.

Third-Party Processors

We share your information with trusted third-party service providers who help us operate our business:

  • Shopify: Our e-commerce platform, which hosts our store and processes transactions.
  • Stripe, PayPal, and Shop Pay: Payment processing.
  • Shipping carriers: USPS, UPS, and FedEx for delivery.
  • Google Analytics and Meta (Facebook) Pixels: Website analytics and advertising.
  • Judge.me: Product review collection and display.
  • Klaviyo/Mailchimp: Email marketing (if you subscribe).

These providers process your data under their own privacy policies and are bound by agreements requiring them to protect your information.

Cookies

Our website uses cookies to remember your preferences, analyze traffic, and personalize content. Types of cookies we use:

  • Essential cookies: Required for the shopping cart and checkout to function.
  • Analytics cookies: Help us understand how visitors use our site.
  • Marketing cookies: Used to show relevant ads on other platforms.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order information is kept for at least 7 years for tax and legal purposes. You may request deletion of your account data at any time.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Opt-out: Unsubscribe from marketing emails at any time.
  • Restriction: Request that we limit processing of your data.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of the sale of personal information. We do not sell your personal information. To exercise your rights, contact us at info@jdcareusa.com.

EU and UK Residents (GDPR)

If you are in the EU or UK, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You may also lodge a complaint with your local data protection authority. Our lawful basis for processing includes your consent, contract performance (order fulfillment), and legitimate interests (security, analytics).

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption for data transmission, secure payment processing, and restricted access to personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us for prompt deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Email: info@jdcareusa.com
  • Mail: JDCare USA, 4582 Atwater Ct, Suite 5, Buford, GA 30518
  • Contact form